Henny Penny Support

Manuals & FAQs

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Open Fryer Manuals

 

OFX-32X Operator’s Manual Technical Manual
OFE-290/292 Operator’s Manual Technical Manual
OFG-390/392 Operator’s Manual Technical Manual
OFE-291 Operator’s Manual Technical Manual
OFG-391 Operator’s Manual Technical Manual
OXE-100 Operator’s Manual Technical Manual
EEE-14X Operator’s Manual Technical Manual
EEE-15X Operator’s Manual Technical Manual
EEG-15X Operator’s Manual Technical Manual
EEG-16X/24X Operator’s Manual Technical Manual
EEG-25X Operator’s Manual Technical Manual
LVE-20X Operator’s Manual Technical Manual
LVG-20X Operator’s Manual Technical Manual
OE-100 Technical Manual
Pressure Fryer Manuals
PFE-500/561 Operator’s Manual Technical Manual
PFG-600 Operator’s Manual Technical Manual
Henny Penny Error codes
DISPLAY/ERROR CODES Description
E-1 Low Oil / No Oil (Dry Fired)
E-4 Controller (CPU) Circuit Board Overheated
E-5 Software High Limit (30 degrees above set point on some units)
E-6 Temperature Probe Failure
E-6A Temperature probe Open
E-6B Temperature probe Closed
E-10 High Limit Tripped
E-10A High Limit Tripped Above 300°F
E-10B High Limit Tripped Below 300°F
E-10C High Limit Tripped While Cooking
E-10D High Limit Trip Detected Within 5 Minutes after Autofiltration
E-10F High Limit Tripped While Filtering
E-10M High Limit Tripped During Melt Mode
E-10Y High Limit Tripped Less Than 5 Minutes After User Responded “YES” To An “Is Pot Filled?” Question
E-12A Frypot Protection Sensor (FPS) or Water Heater Sensor Failed Open 
E-12B Frypot Protection Sensor (FPS) or Water Heater Sensor Shorted
E-13 Pressure Transducer Failed
E-14 Pressure Too High (Transducer)
E-15 Drain Handle Open (Pull Handle Drain Only)
E-17 Humidity Sensor Failed
E-18A Left Level Probe Failed
E-18B Right Level Probe Failed
E-19 Close Filter Return Valve (McDonalds 500 – Should be no more in field)
E-20 Gas Ignition Failure (680 only)
E-20A Fan Vacuum (Pressure Switch) Stuck Closed – Gas Fryers Only
E-20B Fan Vacuum (Pressure Switch) Stuck Open / Blower Failure – Gas Fryers Only
E-20C No PV Voltage Detected From Ignition Modules – Gas Fryers Only
E-20C – 690 CE Left Ignition Module Failure
E-20D Ignition Failure
E-20D – 690 CE Right Ignition Module Failure
E-20E – 690 CE Both Ignition Modules Failure
E-20F – 690 CE Left Module Lost Flame Sense
E-20G – 690 CE Right Module Lost Flame Sense
E-20H – 690 CE Both Modules Lost Flame Sense
E-21 Recovery Fault (Slow Heat Up From 250-300°F)
E-22 No Heat (Check Cord and Breaker Electric)
E-25 Heat Amps Too High – Electric Fryer Only
E-26 Heat Amps Locked On (Detected Amps With Fryer Off) – Electric Fryer Only
E-27 Heat Amps Too Low – Electric Fryer Only
E-31 Elements Not In Down Position
E-32 Check Dilution Box / Safety Loop (High Limit, Drain Switch, Vac Switch)
E-41 Programmed Settings Lost / Board Scrambled
E-46 EEPROM Memory Write Error / Board Scrambled
E-47 A to D Failure / Board Scrambled
E-48 Input System Error
E-50 CPU RAM
E-51 External RAM Error Failure Of The NOVRAM
E-52 External RAM Error Failure Of The ROM (EPROM)
E-53 EPROM Failure
E-54A CPU Temp Sensor Open
E-54B CPU Temp Sensor Shorted
E-54C CPU Temp Circuit Input Failure
E-56 Setpoint Storage Error
E-70A Fan Vacuum Jumper Missing
E-70B Power Switch Or Wiring Failure
E-71 Pump Relay Failure Or Wiring Incorrect
E-80 Vent Stuck
E-81 E-STOP Button Activated
E-82 Selector Valve Failure
E-82A Selector Valve Not Detected
E-82B Selector Valve Home Switch Failed
E-82C Selector Valve Home Switch And Position Switch Show No Activity
E-82D Selector Valve Position Switch Failed (Electric Fryers)
E-82D Selector Valve Encoder Issue (Gas Fryers)
E-83 Pressure Too High
E-83A Pressure Too High While Filtering Vat 1
E-83B Pressure Too High While Filtering Vat 2
E-83C Pressure Too High While Filtering Vat 3
E-83D Pressure Too High While Filtering Vat 4
E-83E Pressure Too High While Filtering Vat 5
E-83F Pressure Too High While Filtering Vat 6
E-83J Pressure Too High While Filling JIB
E-83R Pressure Too High While Disposing
E-83Z Pressure Too High While Not Filtering
E-92 24V Current Limiter (Fuse) Tripped Or 24v Component Shorted
E-93A 24 Supply Tripped Out
W-1 Low Voltage
W-2 Slow Heat Up
W-3 Was Not Ready
W-4 Too Much Product In Frypot
W-5 Product Loaded Before READY Light
W-6 Faulty Components Or Connections
W-7 Low Amps
W-9 Discard Product
PR FAIL Pressure Failure
HI Temp 40° Above Set Point
LO Temp Below Display Range
Where is my serial number?

Henny Penny began engraving serial numbers on the equipment in 2004.

Data Plate location by product List

Go to the Henny Penny Data Plate locations Guide

Cleaning Provisions

Do Not use abrasive cleaners/sanitizers containing chlorine, bromine, iodine, or ammonia chemicals. These abrasives and chemicals will deteriorate the stainless steel material and shorten the life of the unit.

Furthermore, when cleaning coated parts, Do Not use any abrasive cloth, degreaser, oven clean, or any type of corrosive cleanser. Hot soapy water is all that is needed to clean these parts. Any of the other cleaners mentioned above will greatly reduce the life of the coating.

Do Not use a water jet (or any kind of pressure sprayer) to clean the unit, or component failure could result.  

Henny Penny Help Videos (YouTube)

Direct Support

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