Position: Telesales Executive
Department: Ice Cream & Consumable Sales, Dundalk (office based)
Term: Permanent Position – commencement a.s.a.p
Reporting To: Jennifer Fannin
Duties & Responsibilities:
Carry out Telesales and customer support-related duties, including:
- Working as a valued team member, to maintain and build upon sales, achieve customer satisfaction, secure business and help to develop company growth.
- Contacting customers proactively ongoing to promote sales and repeat sales opportunities.
- Strive toward achieving KPI goals, sales, profit margins and accounts debtors’ collections.
- Actioning all administration with care and excellent attention to detail always.
- Administration required including processing sales orders, delivery notes, invoicing, issuing credit notes, copying invoices/statements, uploading onto central billing EDI, etc, etc.
- Uploading orders for dispatch onto various transport portals and tracking customers’ orders.
- Following up on proof of delivery details for debt collection where necessary.
- Ensuring unshipped and goods not invoiced reports are run daily and actioned in a timely manner.
- Processing claims for damaged/missing deliveries
- Reporting any faulty or unsatisfactory stock issues without delay, ensuring to uphold standards.
- Being part of a great, hard-working team, who expects teamwork and respect mutual kindness.
- Any other duties, within reason and capability, as determined by your manager.
Martin Food Equipment is an equal opportunities employer and will consider all suitable applications
Please apply with your CV to jennifer@mfe.ie if interested in the above role. Closing date Monday, 22nd August 2022
